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 Post subject: Visitor Statistics
PostPosted: Wed Oct 29, 2008 11:21 pm 
new user

Joined: Wed Oct 29, 2008 10:34 pm
Posts: 6
I requested Visitor Statistics over a month ago. I continue to check but still have no way of seeing these stats. I have sent several emails to the support team. They told me they are working on many of these requests, but I cannot get them to respond with a status update. Please help!


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 Post subject: Re: Visitor Statistics
PostPosted: Sun Nov 16, 2008 11:57 pm 
new user

Joined: Wed Oct 29, 2008 10:34 pm
Posts: 6
I am still waiting for visitor statistics. Does anyone know whether or not this will ever be done? Thank you!


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 Post subject: Re: Visitor Statistics
PostPosted: Sun Nov 23, 2008 7:26 am 
Site Admin

Joined: Thu Oct 12, 2006 12:37 pm
Posts: 143
Hello. Please send to us the name of your website. Thank You.

_________________
http://www.Last-Memories.com - The Online Memorial Services on internet
Memorial Website, Memorial Video, Memorial Book, Family Tree, Photo Albums, Candles, Stories, Memories, Forums, Live chat


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 Post subject: Re: Visitor Statistics
PostPosted: Sun Nov 23, 2008 10:16 am 
new user

Joined: Wed Oct 29, 2008 10:34 pm
Posts: 6
The name of my website is http://nicholas-hubert.last-memories.com.

Thank you!


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 Post subject: Re: Visitor Statistics
PostPosted: Sun Nov 23, 2008 2:55 pm 
Site Admin

Joined: Thu Oct 12, 2006 12:37 pm
Posts: 143
Hello. Your statistics has been installed successfully. Please check your website. You will start receiving data from google analytics in about 24 hours.

Admin

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http://www.Last-Memories.com - The Online Memorial Services on internet
Memorial Website, Memorial Video, Memorial Book, Family Tree, Photo Albums, Candles, Stories, Memories, Forums, Live chat


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 Post subject: Re: Visitor Statistics
PostPosted: Sun Nov 23, 2008 3:48 pm 
new user

Joined: Wed Oct 29, 2008 10:34 pm
Posts: 6
Thank you.

Do you need this script in order to have this work for me?

<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-6426411-1";
urchinTracker();
</script>


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 Post subject: Re: Visitor Statistics
PostPosted: Sun Nov 23, 2008 3:54 pm 
Site Admin

Joined: Thu Oct 12, 2006 12:37 pm
Posts: 143
Hello. No. This script is already installed on your site but it takes about 24 hours that google can receive the data from your site.

admin

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http://www.Last-Memories.com - The Online Memorial Services on internet
Memorial Website, Memorial Video, Memorial Book, Family Tree, Photo Albums, Candles, Stories, Memories, Forums, Live chat


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 Post subject: Re: Visitor Statistics
PostPosted: Tue Jul 28, 2009 4:27 am 
new user

Joined: Tue Jul 28, 2009 4:20 am
Posts: 6
Wow, I see that this Visitor's Stat problem has been going on for a long time. I have emailed several times to get it and only get the "Request has been send" (shouldn't it be sent instead of send?) and I never get anything. I have emailed twice asking how to view or get the stats and no response. The thing is, that in the beginning I got good response, but lately I have asked three questions and it has been weeks and still no response. I recently recommended this site and said that the customer service was one of the great things, then lo and behold I can't get an answer for anything lately. I have contacted those people and now recommend they not use this site until the customer service improves. So maybe I can get an answer from here. How do I get the Visitor Stats? One of the reasons I paid for my site is because I liked the idea of being able to view who was visiting. Looking at this forum it seems like you should not be offering it as an option if you are having problems with it. Please tell me what I need to do to FINALLY be able to use that option.


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 Post subject: Re: Visitor Statistics
PostPosted: Tue Aug 11, 2009 2:42 am 
new user

Joined: Tue Jul 28, 2009 4:20 am
Posts: 6
I see the message I posted last was removed. I would like to know when an admin is actually going to fix the problem that I have been asking about for the Visitor's stats. I have made repeated request for months and even posted here and still no answer. You customer service is lacking lately.


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 Post subject: Re: Visitor Statistics
PostPosted: Mon Sep 14, 2009 4:05 am 
new user

Joined: Tue Jul 28, 2009 4:20 am
Posts: 6
Will an Admin PLEASE answer my question on Visitor stats? It really shouldn't take months to get an answer. I am still not able to get them and no one is bothering to answer me at all and that is very rude and frustrating. Please take the time to actually answer.


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 Post subject: Re: Visitor Statistics
PostPosted: Wed Sep 30, 2009 7:50 am 
Site Admin

Joined: Thu Oct 12, 2006 12:37 pm
Posts: 143
kdrose143 wrote:
Will an Admin PLEASE answer my question on Visitor stats? It really shouldn't take months to get an answer. I am still not able to get them and no one is bothering to answer me at all and that is very rude and frustrating. Please take the time to actually answer.


Hello. We are very sorry about the last month on www.last-memories.com. From 1st. october everything change and the support will work perfect as before. We prepare new services and old like memorial book and anlytics will work correctly. Thank You.

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http://www.Last-Memories.com - The Online Memorial Services on internet
Memorial Website, Memorial Video, Memorial Book, Family Tree, Photo Albums, Candles, Stories, Memories, Forums, Live chat


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 Post subject: Re: Visitor Statistics
PostPosted: Wed Aug 08, 2012 5:55 pm 
Site Admin

Joined: Thu Oct 12, 2006 12:37 pm
Posts: 143
Hello. We are sorry but we have not received any email from you about the problem. Please send to support@last-memories.com details about your problem and we will solve it. Thank you

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http://www.Last-Memories.com - The Online Memorial Services on internet
Memorial Website, Memorial Video, Memorial Book, Family Tree, Photo Albums, Candles, Stories, Memories, Forums, Live chat


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